Privacy Policy

Information We Collect

We may collect the following types of information:

a. Information You Provide

• Name, email address, phone number, business name, title, billing address
• Payment method and transaction details
• Requests submitted via the platform, email, text, or other channels
• Content submissions or feedback

b. Information We Collect Automatically

• IP address, browser type, operating system
• Device identifiers and usage logs
• Referral sources and site interaction data (via cookies and analytics tools)

c. Information from Third Parties

• Business information from public directories, partners, or referrers
• Data necessary to fulfill Deliverables from Suppliers or payment processors

How We Use Your Information

We use your information to:

• Provide and manage your Membership and Requests
• Process payments and send invoices
• Fulfill Deliverables or coordinate with third-party Suppliers
• Personalize your experience and remember preferences
• Ensure security, compliance, and operational performance
• Respond to inquiries and support needs
• Send administrative communications and updates
• Improve offerings and develop new services
• Enforce our Terms of Service and comply with legal obligations

How We Share Information

We may share your information with:

• Suppliers and third-party partners for the purpose of fulfilling your Requests
• Payment processors to securely handle transactions
• Service providers who assist with operations, hosting, analytics, or security
• Regulatory or legal authorities, if required by law, subpoena, or to protect rights. We do not sell or rent your personal information to third parties for marketing purposes.

Cookies & Tracking Technology

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver relevant content. You can adjust your browser settings to disable cookies, but some site features may not function properly.

Data Storage & Security

We store your data on secure servers and implement reasonable administrative, technical, and physical safeguards to protect your information. Payment information is encrypted using SSL and processed by PCI-compliant third-party vendors. If you are accessing the Site from outside the United States, you acknowledge that your information may be transferred to, stored in, and processed in the U.S. and other countries.

Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access or update your personal information
• Request deletion of your data
• Withdraw consent to data processing
• Object to certain uses of your information

To exercise these rights, please contact us at privacy at archpylon.com.

Your California Privacy Rights

If you reside in California, you may request details about personal information we share with affiliates and third parties for their direct marketing purposes.

To submit a request, email: privacy (at) archpylon.com
Subject: “California Privacy Rights”
Include your name, mailing address, email, and phone number

Children’s Privacy

Arch Pylon does not knowingly collect personal data from individuals under the age of 18. If we become aware that such information has been submitted without parental consent, we will delete it.